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Case Study / Digital Kiosk / Web App / AR Experience

Heritage Museum
Interactive Experience

Transforming a beloved regional museum into a digital-forward destination while preserving its authentic, small-town charm.

Museum gallery with visitors interacting with digital displays
47% Longer Visits
3.2x Gift Shop Revenue
92% Visitor Satisfaction
12K App Downloads
The Challenge

Modernize Without
Losing the Soul

The Riverside Heritage Museum had been a cornerstone of the community for over 60 years. Generations of families walked its halls, discovering local history through carefully curated exhibits.

But visitor numbers were declining. Younger audiences craved interactivity. The museum's board faced a difficult question: how do you embrace digital without erasing the intimate, personal experience that made the museum special?

They didn't want screens everywhere. They didn't want to become a theme park. They wanted technology that felt invisible - that enhanced stories rather than overshadowing them.

Historic museum interior with wooden displays
Our Approach

Technology That Whispers,
Not Shouts

Companion App

A mobile app that visitors opt into - delivering audio stories, AR overlays, and personalized tour routes without requiring any on-premise hardware changes.

Strategic Kiosks

Three carefully placed interactive stations that complement (not replace) existing exhibits - designed to feel like natural gathering points.

Living Archives

Oral history recordings from community elders, integrated into the experience so visitors hear stories from the people who lived them.

Built With

Tech Stack

React Native AR.js Node.js MongoDB WebGL Strapi CMS AWS Bluetooth Beacons
The Work

In Action

Interactive touchscreen display in museum

Main gallery interactive station

Visitor using mobile app in gallery

Companion app in use

AR experience showing historical overlay

AR artifact exploration

Family engaging with digital exhibit

Multi-generational engagement

HERITAGE + INNOVATION   HERITAGE + INNOVATION   

"They understood what we were afraid of losing. The technology they built actually made our museum feel more human, not less."

Margaret Chen Executive Director, Riverside Heritage Museum
Visitors exploring digital enhanced exhibit
The Results

A New Chapter for
Local History

  • Visitor engagement skyrocketed

    Average visit time increased from 45 minutes to 66 minutes. Repeat visits up 34%.

  • Gift shop became a destination

    The app's "save favorite artifacts" feature drove visitors to seek related merchandise.

  • Community storytelling flourished

    Over 200 community members contributed oral histories. The archive continues to grow.

  • Recognition & growth

    Featured in Museum Magazine. Now consulting with three other regional museums on similar projects.

Have a Space That Needs
a Digital Spark?

Museums, galleries, retail spaces, events - we help physical experiences embrace the digital age without losing what makes them special.

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